Health Information Technology Specialist Player Coach Nationwide

Health Information Technology Specialist Player Coach Do you have a passion for harnessing technology to make a positive impact on patients’ lives? Do you have Electronic Healthcare Record (EHR) as well as coaching, mentoring, and leadership experience and are looking for a rewarding career path within the Health Information Technology field? We are excited to announce that we are looking for a Health Information Technology Specialist Player Coach to support an IQVIA pharmaceutical client partnership.

This role blends direct field execution with team leadership and is responsible for driving operational excellence, coaching field team members, and serving as a key liaison between the client, the field team, and IQVIA leadership. This individual will have the unique opportunity to be a part of multiple cardiovascular brands in the US market as a Health Information Technology Specialist Player Coach.

The primary focus of this role will be to support integration of the brand into EHR systems across priority accounts, helping identify and address barriers that affect patient care, access, treatment processes, patient identification, and overall end-user experience In addition, the Health IT Specialist Player Coach will be responsible for sharing Electronic Health Record insights to enhance patient care and support population health approaches across both in-patient and outpatient sites of care at priority accounts.

Other responsibilities include developing and implementing comprehensive customer specific plans, as well as working in a collaborative manner with Account Management, Medical and Cross functional account teams The Health IT Specialist Player Coach will also support healthcare stakeholders including end users, clinicians, informatics, Quality, Population Health and IT teams The Player Coach also serves as the primary contact for the field team and provides day-to-day oversight across operations, team performance, and personnel matters.

Working closely with the Health IT Director, this individual helps align strategy, support execution, and provide coaching and development to Health Information Technology Specialists. Success in this position requires a self-starter that thrives in ambiguity and can be both a strategic partner and outcomes driven.

Health IT Specialist Identify potential gaps/barriers within EHR systems at priority IDN's & Health Systems Problem solve and provide solutions and resolution of EHR gaps Identify workflow barriers and recommend scalable solutions Works collaboratively with customers including end users, licensed clinicians, IT informatics team, quality EHR Manager and analyst to provide meaningful insights to enhance patient care Align resources to develop comprehensive plans by priority institution Complete workflow assessments with institutional customers to identify potential gaps in care across the patient journey Develop and implement comprehensive customer specific plans Will act as matrix team Health IT Specialist subject matter expert to both internal and external stakeholders with matrix partners across account management, medical, and other cross functional partners.

Share insights around optimizing EHR systems to address gaps in patient care including Inpatient, Outpatient, and Emergency Department

Coach Perform the core duties and responsibilities of the Health IT Specialist role while serving as a leader and coach to the field team, with an expected split of approximately 70% field responsibilities and 30% leadership responsibilities. Serve as the primary point of contact for the CV Health IT field team and act as the key liaison between the team and the Health IT Director for operational and personnel-related matters.

Provide ongoing coaching, mentoring, and performance support to Health IT Specialists to strengthen execution, professional growth, and alignment to business objectives. Partner with the Health IT Director on recruiting, interviewing, and selecting new team members, as well as supporting onboarding and readiness of new hires. Support completion of performance reviews and employee relations matters, including performance improvement and disciplinary processes, in partnership with leadership and Human Resources.

Monitor field activity, work schedules, time reporting, credentialing, and expense compliance to ensure timely completion and adherence to company policies. Conduct field visits, both in person and remotely, to observe execution, provide coaching, and identify opportunities for improved performance and consistency. Share field insights and recommendations with leadership to support program effectiveness, continuous improvement, and evolution of the Health IT strategy.

Support the planning and delivery of team meetings, training programs, and educational initiatives for internal matrix partners and customer stakeholders. Build and maintain strong…