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Payroll Customer Service Specialist

Job in Parsons, Labette County, Kansas, 67357, USA
Listing for: SKIL Resource Center
Full Time position
Listed on 2026-07-18
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Payroll Customer Service Specialist – SKIL Fiscal Agent Summary

Provide support to employers contracting with the Agency to receive payroll services for their Direct Support Workers. Assist SKIL customers and their Direct Support Workers (DSWs) with initial hire packet information ensuring they are set up in the payroll computerized system to begin working with their employer. Must provide excellent customer service and maintain good relationships with customers/employers and their DSWs.

Essential

Job Functions
  • Process New Hire Packets:
    • Prepare initial DSW file.
    • Ensure all documents are completely filled out and signed.
    • Assist with confirming all packet information is completed and cleared, including background checks, before DSW begins working for customer.
    • Send Authenti Care number to each DSW including instructions. Enter required data into SKIL’s computerized payroll program.
    • Place file in assigned file cabinet.
  • Assist Direct Support Workers with questions by phone or in office.
  • Send out reminders and notifications to customers/employers and Direct Support Workers of information and changes the State makes with the various program waivers.
  • Job Requirements
  • At least 18 years of age
  • Clear required background checks
  • Have experience with payroll and be knowledgeable with various computer programs
  • Have strong customer service skills and be detail oriented with entering data in SKIL’s computerized payroll program.
  • Benefits of working as a full-time Payroll Specialist
  • Full-time position located in Parsons SKIL Office
  • Paid Sick/Personal and Vacation time
  • Paid Holidays
  • Health Insurance
  • Life Insurance
  • 403B Retirement Plan
  • Assurity Supplement Plans
  • #J-18808-Ljbffr
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