Quality Control Technician - Monuments

Wilbert Funeral Services, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Quality Control Tech will report to the Quality Manager by performing tasks that may include, but not be limited to: conducting internal and layered process audits; training to systems and methods; writing, implementing, and training to quality alert documentation; utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; performing simple data rendering and analysis to foster process improvements;

gauge verification and calibration; participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; and any other assigned tasks as determined or assigned by the Quality Manager.

Company Overview:

The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company and is a $300 million company with four industry-leading brands. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, septic tanks, retaining walls, storm shelters, and agricultural precast products. The company operates manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, and crematories.

The monument division produces granite memorials and markers, custom granite signage, and engraved brick pavers, and engages in wholesale monument sales.

Core Values:
Integrity, Commitment, Innovation, Teamwork, Excellence Position Overivew:
The Quality Control Tech will report to the Quality Manager by performing tasks that may include, but not be limited to: conducting internal and layered process audits; training to systems and methods; writing, implementing, and training to quality alert documentation; utilizing Microsoft Word, Excel, PowerPoint, Outlook, and other systems to communicate results of testing and auditing; performing simple data rendering and analysis to foster process improvements;

gauge verification and calibration; participate in Kaizen and other Continual Improvement activities as directed by the Quality Manager; and any other assigned tasks as determined or assigned by the Quality Manager.

Essential Duties & Responsibilities:

Inspect outsourced monuments for engraving accuracy, dimensions, finish quality, and structural integrity.

Review proofs and verify all artwork, lettering, and dates.

Implement and maintain quality control procedures.

Identify and correct production issues.

Train and support production staff on quality standards

Handle quality-related customer concerns.

Document and develop monument design standards.

Audit monument design and maintain performance KPI’s.Work with the design and sales team as needed.

Participate and lead problem solving efforts related to monument quality.

Education:

High School, GED, or equivalent is preferred

Skills:

Excellent verbal and written communication skills

Analytical abilities with strong attention to detail

Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Familiarity with industry regulations and standards

Excellent attention to detail and task focus

Knowledge of Microsoft Office tools

General understanding of statistical concepts and their application in an industrial environment

Ability to effectively communicate

Ability to foster trust with the disciplines that the Quality department serves through honesty and discretion

Requirements:2+ years’ experience in monument operations, design, stone fabrication, or manufacturing environment

Strong attention to detail

Knowledge of granite design, finishing and engraving processes preferred.

Leadership or supervisory experience a plus

Physical Requirements:

The working conditions and physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Whi…