Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package, including medical, dental, and vision plans starting on your first day
• Paid time off including vacation, holidays, and personal/sick days
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement and recognition programs
• Collaborative and inclusive work environment

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of services
• Problem-solve and encourage customers to commit to services

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales
• 3 to 6 months of related experience and/or training required
• Associate's degree or higher preferred

• Experience in a sales or customer service role within telecommunications
• Strong communication and interpersonal skills
• Familiarity with Sales Force or similar CRM systems
• Ability to work collaboratively in a team environment
• Previous experience in a fast-paced sales environment

#Telecommunications #Sales Opportunity #Career Growth #Customer Service #Inclusive Workplace

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