Professional Expert - CalWORKs Program Assistant
Job in
Pasadena, Los Angeles County, California, 91101, USA
Listed on 2026-02-17
Listing for:
Pasadena City College
Full Time
position Listed on 2026-02-17
Job specializations:
-
Administrative/Clerical
Office Assistant, Education Administration, Data Entry, Summer Seasonal
Job Description & How to Apply Below
Under general supervision, provides clerical and program support for the CalWORKs office. Duties include answering phones, scheduling appointments, scanning and archiving documents, data entry, preparing materials, monitoring program emails, and maintaining accurate student records in Excel and the Banner system.
EXAMPLES OF DUTIES:
* Assist new and continuing students at the front desk by explaining CalWORKs, county, and college processes
* Communicate with students and county representatives via phone and email
* Process program and county paperwork and follow up with students as needed
* Document communication and maintain accurate student files
* Provide support to the Program Coordinator with file management and tracking information
REQUIREMENTS:
* Associate's degree required
* Customer service experience
* Proficiency in Microsoft Word and Excel
* Ability to work a flexible schedule during regular office hours (8:00 a.m.
- 4:30 p.m.)
* Experience in an educational environment or working with college students is preferred but not required.
* Experience in administrative or clerical support
* Knowledge of CalWORKs or DPSS public benefits is is preferred but not required.
* Bilingual in Spanish, Russian, or Armenian (desired but not required)
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