Professional Expert - Office Clerk

PLEASE BE SURE TO SUBMIT A RESUME WITH YOUR APPLICATION

HOURLY RATE: $23.00/hr

Lancer Accessibility Resource Services (LARS) is seeking a dependable, service-oriented professional to provide testing accommodation support and front desk coverage. Under the general direction of the Dean of Student Wellness & Support Services or Director of Lancer Accessibility Resource Services (LARS) office, and in collaboration with full-time LARS staff, this position supports students with disabilities by coordinating and proctoring accommodated exams and performing essential front office and clerical functions within a confidential accessibility services environment.

EXAMPLE OF DUTIES:

* Demonstrated experience providing customer service or administrative support in an educational, disability services, or student services environment

* Proctor exams for students with approved accommodations, ensuring a secure and supportive testing environment.

* Implement accommodations such as extended time, assistive technology, and alternative exam formats.

* Serve as the front desk point of contact; greet visitors, answer phones, respond to emails, and assist students, faculty, and staff.

* Schedule and monitor student appointments and exams using campus systems.

* Create, maintain, and manage confidential student records in compliance with FERPA and ADA requirements.

* Perform clerical duties including data entry, scanning, filing, and document processing.

* Communicate accommodation information professionally with appropriate faculty and staff.

* Perform additional duties as assigned to support LARS operations.

REQUIREMENTS:

* One (1) year of customer service or administrative support experience

* Proficiency in Microsoft Word and Excel

* Strong written and verbal communication skills

* Strong attention to detail