Senior Underwriting Assistant

Overview

BITCO Corporation, a leading provider of specialized insurance solutions, is seeking an Underwriting Assistant for our regional office located in Pasadena, CA. With a strong national presence and 11 branch offices in 10 states, BITCO delivers tailored insurance services to specialized industries including construction, forest products and oil & gas. This position is eligible for a hybrid work arrangement with required business travel to BITCO office locations and customer offices.

• Handle departmental mail, including preparing, sorting and distributing mail in a timely and effective manner
• Order and maintain departmental supplies and materials
• Manually or electronically prepare and maintain lists or other records of data/information; including maintaining and uploading documents accordingly in the electronic underwriting document storage application
• Prepare and maintain policy renewal listings and distribute to Underwriting Operations team
• Set up customer files and assign customer numbers in the customer dashboard
• Complete various tasks on both new and renewal policies including but not limited to Experian reports, ordering and scoring Motor Vehicle Records, and completing commission exceptions forms
• Enter and update information in UPIS for both new and renewal business
• Follow up on wage reports, sign and return forms and billing statements to obtain needed information
• Ensure accuracy of department information, files, reports, and records
• Prepare memos, letters, reports, documents, lists or other records
• Efficiently utilize software systems in entering, accessing or retrieving data/information in/from various systems
• Provide appropriate departmental services for the needs of internal customers
• Deliver excellent customer service to internal and external customers
• Respond timely to inquiries and reporting needs
• Work in a harmonious manner, accept supervision and directions, and interact in a cooperative manner with supervisors, co-workers, internal customers, and other company personnel
• Perform other duties as assigned

• 2+ years of experience in a professional office setting
• Basic understanding and application of Microsoft Word and Excel
• Must have strong communication skills, both written and oral
• Strong attention to detail
• Time management skills, with ability to timely and accurately organize, prioritize, and complete responsibilities
• Must be dependable and able to maintain regular, predictable attendance
• Ability to work overtime as needed

• Must be legally authorized to work in the United States
• Office environment; this position is eligible for a hybrid work schedule, as approved by manager
• Frequently sit at a desk or other work station for extended periods of time
• Occasionally lift and carry equipment and/or materials weighing up to 15 pounds
• Routinely bend, kneel, reach, see, be mobile and walk around
• Must be able to attend and perform job duties effectively both in-person and virtually, as required by manager
• Travel – none to minimal

Salary:
Nonexempt – $45,000.00-$70,000.00 annually ($23.00-$35.00 hourly rate);
Commensurate with experience

• Competitive salary and benefits
• Paid time off and 12 paid holidays a year
• Health, dental, and vision insurance
• Company paid life insurance – 2x annual earnings
• Old Republic 401(k) Savings and Profit Sharing Plan
• Education and training opportunities
• Insurance designations encouraged with financial assistance available
• Daily two-hour flexible start and end time for a 7.5-hour workday
• Employee Fitness Program