Office assistant

About the Role

King Rooter & Hydrojet Inc is looking for a motivated and organized Office Assistant to join our team in Pasadena, CA! This is a great opportunity to be the backbone of a busy, fast-paced plumbing and drain service company where your contributions make a real difference every day.

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner
• Schedule and coordinate service appointments and dispatch technicians
• Maintain and organize office files, records, and documentation
• Process invoices, work orders, and basic data entry tasks
• Assist with billing, payments, and accounts receivable follow-up
• Support management and field staff with administrative needs as required
• Maintain office supplies and ensure a clean, organized workspace
• Pick up materials depending on the city

• Prior experience in an office assistant, receptionist, or administrative role preferred
• Strong communication and customer service skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and stay organized in a fast-paced environment
• Reliable, punctual, and detail-oriented with a positive attitude
• Experience in the trades, plumbing, or home services industry is a plus
• Bilingual in English and Spanish is a plus
• Valid DL NO PRIOR DUI
• Must have own reliable vehicle
• Travel to different cities

King Rooter & Hydrojet Inc is a trusted plumbing and drain service company proudly serving the Pasadena, CA area and surrounding communities. Our customers rely on us for fast, reliable, and professional service — and our team is the reason we keep delivering. We take care of our employees just like we take care of our customers, making King Rooter a place where people love to come to work.