Managerial Consultant V, Office COO

Overview

The Managerial Consultant V position reports to the Director and Chief of Staff to the SVP and Chief Operating Officer for the National Health Plan. It functions as a strategic partner to Health Plan Operations, supporting enterprise-wide initiatives that influence operational performance and cost management. The position is responsible for developing clear executive‑level narratives and delivering high‑priority work products for senior leadership.

It also involves designing and applying analytic frameworks that translate complex information into actionable insights for decision‑making. The Managerial Consultant will synthesize data, connect analysis to strategy, and influence outcomes through evidence‑based perspectives. Work is often time‑sensitive and conducted in an environment with evolving priorities. Success depends on strong judgment, operational discipline, and the ability to build alignment across diverse stakeholder groups.

Serves as a lead consultant to ensure the alignment, buy‑in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or work streams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Leads the work of project/program team members. Provides expertise and drives the development and implementation of business initiatives, systems, and/or processes to a desired future state.

Manages complex, cross‑functional projects/programs, and serves as an expert in the proactive monitoring and identification of client, project, program, and/or business risks. Designs, leads, and serves as an expert for change management plans associated with business initiatives. Leads assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross‑functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self‑leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit.
  
  Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
• Conducts or oversees business‑specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high‑priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals.
  
  Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
• Serves as a lead consultant to ensure the alignment, buy‑in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or work streams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key stakeholder teams, third‑party vendors, and executive management; working with stakeholders to develop goals and set the prioritization of deliverables;
  
  developing a menu of solutions for complex, competing, or ambiguous requests; discussing involvement of business processes (e.g., change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and…