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Customer Experience Ops Analyst: Data-Driven Improvements
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-07-01
Listing for:
Crunchyroll
Full Time
position Listed on 2026-07-01
Job specializations:
-
Business
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Crunchyroll is hiring a Customer Experience Operations Analyst in Pasadena, California. In this role, you will refine customer support operations by auditing ticketing systems, automating workflows, and providing data-driven insights. Your expertise will enhance the customer experience through effective process improvements and reporting.
The ideal candidate has over 5 years' experience in analytics and customer support systems, with a Bachelor’s degree in a related field. Benefits include competitive salary, flexible time-off, and comprehensive insurance options.
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