Move-In Coordinator ~ Senior Living Community ~ Pasadena

Move-In Coordinator ~ Senior Living Community ~ Pasadena ~ FT

Job Category: Community Relations

Requisition Number: MOVEI
050153

Full-Time

Pay Range: $25.00 - $27.00

Non-exempt

Schedule to be discussed at time of interview at the community. (One weekend day required)

Make a difference by providing great care and love for our treasured residents!

Morning Star of Pasadena
951 S. Fair Oaks Avenue
Pasadena, CA 91105, USA

This position will be responsible for accurate data entry into systems, implementing and maintaining resident files, and scheduling and coordinating all move-in logistics for the resident and family. It will also ensure an excellent move-in experience for the resident and family members by exhibiting outstanding customer service throughout the sales process.

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Team members who are scheduled to work 24 or more hours per week are eligible for benefits; families of said team members will also be eligible.

• Provide accurate data entry of information in the E Leads system.
• Obtain and maintain paperwork within the deposit/move-in process.
• Schedule Resident Agreement Signing, Assessments, and Move-In date.
• Ensure a positive experience on Move-In Day for all new residents and their family members.
• Responsible for the purchase and delivery of Move-In WOW Experience and Welcome Gifts for the resident and family.
• Obtain all outstanding paperwork and/or communication from the physician’s office.
• Assist with Creative Follow-Up and Home Visits.
• Complete additional marketing projects, as assigned, to assist the sales team in achieving sales benchmarks and goals.
• Be able to work the assigned schedule to meet the needs of the community, residents and sales team, which could include nights and weekends.

• Education:
  
  High school diploma minimum.
• Industry
  
  Experience:
  
  Minimum of 1-2 years’ experience in office administration.
• Technology:
  Proficiency in computer skills, Microsoft Office and the ability to learn new applications and use existing Morning Star application.
• Demonstration of our Core Values:
  Love, Kindness, Honesty, Goodness, Fairness, Respect.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.