Business Analyst - Instruction

Salary: $98,631.36 - $ AnnuallyCFT-61

Job Type: Full-Time

Job Number: 09969

Department: Business & Administrative Services

Closing: 8/4/2026 11:59 PM Pacific

This is a grant funded position through December 31, 2027.

Under the direction of the Director of Enterprise Application Services, the Business Analyst is responsible for performing a range of analytical and technical assignments across the District. This role requires a strong foundation in analysis and technology, with expertise gained through specialized experience, training, and/or education. The Business Analyst's recommendations can have a District-wide impact and play a critical role in shaping departmental programs and operations.

Assignments are defined by objectives, priorities, and deadlines, with the Business Analyst independently planning and executing the necessary steps to achieve desired outcomes. Completed work is reviewed for technical accuracy and alignment with relevant policies and requirements. Pasadena City College (PCC) operates within a managed cloud environment and is actively preparing for a migration to Software as a Service (SaaS).

• Reviews departmental budget requests, policy issues, pending legislation, regulations, and technical research and position papers relating to the area of assignment.
• Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
• Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis for management.
• Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results.
• Drafts and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
• Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information various audiences (e.g., departmental personnel, members of the public, governing boards).
• Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities.
• Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated.
• Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended.
• Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.
• Attends and/or conducts meetings with District personnel, Officials, members of the community, community based organizations, etc.
• Performs various administrative duties (e.g., creating and maintaining files, formatting standard documents, receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, departmental procedures, and District policies and procedures in order to ensure all work done complies with established guidelines and requirements.

• Bachelor's degree, or equivalent, from an accredited college or university;
• At least four years of relevant hands-on experience, preferably within a college or other non-profit organization.

• Master's degree, or equivalent, from an accredited college or university;
• Experience working in a Community College within the State of California;
• Demonstrated ability to optimize business processes and workflows using technology.
• Prior ERP experience, such as Ellucian Banner, Workday, Anthology, Colleague, People Soft, SAP, or similar system.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Understanding of terminology, implementation, and practices of course approval and class scheduling including local, state, and federal…