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Merchant Success Lead: Onboarding Support
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-06-13
Listing for:
SHOPLINE
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Technical Support, HelpDesk/Support -
IT/Tech
Ecommerce, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
SHOPLINE is seeking a Customer Success role focused on onboarding and supporting merchants in Pasadena, CA. This position involves guiding merchants through account setup, providing technical assistance, and ensuring successful product adoption.
The ideal candidate should have 1–3 years of experience in e-commerce and excellent communication skills. Familiarity with CRM tools and a bachelor's degree is preferred. Join SHOPLINE to help merchants thrive in their digital businesses.
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