Customer Care Manager - State Farm Agent Team Member
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-06-26
Listing for:
Agentjackb
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Customer Care Manager - State Farm Agent Team Member
Full Time in Pasadena
Replies within 24 hours
Benefits- 401(k) matching
- Competitive salary
- Opportunity for advancement
As a Customer Care Manager at Jack Boyajian Insurance Agency, you’ll help people protect what matters most. We serve our community with integrity, care, and real support—whether someone is navigating a claim or customizing an insurance plan.
This role oversees day‑to‑day service and sales operations and ensures customers have a positive experience. It focuses on communication, organization, and coordinating customer interactions
.
- Manage customer inquiries and support daily service/sales activities
- Coordinate team communication to keep workflows efficient
- Assist with account updates, billing inquiries, and policy reviews
- Track customer service metrics and report progress to the agent
- Support community engagement and customer outreach initiatives
- Excellent communication and organizational skills
- Strong attention to detail and ability to manage multiple priorities
- Prior experience in customer service, office management, or administrative support (preferred)
- Must have your Property and Casualty license.
$22.00 - $30.00 per hour
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