Client Success Lead: Manage Your Book of Business
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-07-30
Listing for:
IMA Financial Group, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
IMA Financial Group, Inc. seeks a client services professional to manage a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support.
This role serves as a primary client contact, coordinates with internal teams, and ensures compliance, documentation, and service expectations are met. It also supports the client lifecycle and resolves claims and eligibility issues.
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