Enrollment Counselor

Job Description:

Pacific Oaks College and Children’s School

Admissions

Enrollment Counselor

Full-time

Salary: $24.00 Per Hour

Pacific Oaks College and Children’s School is recruiting an Enrollment Counselor for their campus in Pasadena, California.

Pacific Oaks College and Children's School, located in Pasadena, California, is a nonprofit institution rooted in Quaker values and a strong social justice heritage. The College offers bachelor’s, master’s, a doctorate, and certificate programs in education, human development, counseling, and related fields, while the Children’s School is internationally recognized for its pioneering work in anti-bias education, emergent curriculum, and peaceful conflict resolution.

Together, they foster inclusive, culturally responsive learning environments that honor the unique potential of every individual. Employees join a mission-driven community committed to respect, diversity, social justice, and lifelong learning.

The Enrollment Counselor supports all recruitment, admissions, and advising efforts at Pacific Oaks College. This position plays a critical role in guiding prospective and admitted students through the enrollment process by providing accurate information, responsive communication, and individualized support. The Enrollment Counselor contributes to enrollment goals through outreach, follow-up, and campus engagement activities.

• Provide excellent customer service to prospective students throughout the admissions process.
• Counsel prospective students on admissions requirements, academic programs, and financial aid options.
• Conduct outreach and follow‑up via phone, email, and written correspondence.
• Meet individual and team enrollment goals.
• Coordinate information sessions and recruitment events.
• Maintain accurate admissions records in Salesforce and Campus Vue.

• Bachelor’s degree or three (3) to four (4) years of relevant experience in admissions, recruitment, or enrollment.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast‑paced environment.

• One (1) year of college admissions, non‑traditional higher education recruitment, or sales experience.’
• Experience working with non‑traditional or adult learners.
• Familiarity with CRM or admissions systems.

• Onsite:
  This position requires the employee to work at the designated campus location.

• $24.00 Per Hour

This opportunity is budgeted at $ base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time‑off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://(Use the "Apply for this Job" box below)./

Pacific Oaks is an Equal Opportunity Employer.

Pacific Oaks participates in E‑Verify and verifies identity and employment eligibility of all persons hired.

Pacific Oaks College is committed to providing equal employment and educational opportunity to all people and strictly adheres to federal anti‑discrimination laws. In accordance with DOJ guidance, the College affirms that no programs, hiring practices, promotions, admissions, or other decisions shall provide preferential treatment based on race, color, national origin, sex, religion, age, disability, or other protected characteristics without appropriate lawful rationale.

The College will also ensure compliance of its third‑party contractors or program partners in this regard.

The duties listed above describe the general nature and level of work expected of faculty in this position and are not an exhaustive list of responsibilities. The College reserves the right to amend or modify the job description as institutional needs evolve. Pacific Oaks College provides equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, disability, or any other protected status under applicable law.