RIDE Services- Technical Trainer

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.

We are seeking a skilled and passionate Electrical Transit Bus, School Bus, Trucks Technical Trainer to join our dynamic team. This role requires an expert with a deep understanding of electric vehicles and their electrical systems, who can deliver high-quality technical training to transit operators, maintenance personnel, and other stakeholders across various locations. As a Traveling Trainer, you will spend approximately 50% to 75% of your time traveling to transit agencies, depots, training sites, and RIDE facilities to support lesson development and instructor‑led activities.

The primary goal of a technical trainer is to deliver virtual, on‑site, hands‑on training, ensuring that participants are equipped with the knowledge to operate and maintain electric trucks and buses safely and efficiently.

• Lead in‑person technical training sessions on the operation, maintenance, and troubleshooting of electric transit buses, with a focus on electrical systems, battery management, propulsion systems, and charging infrastructure.
• Work with the Training Manager to develop, update, and enhance training materials, manuals, and instructional resources for both entry‑level and advanced learners.
• Provide technical expertise and troubleshooting assistance during training events, addressing participants’ questions and practical challenges.
• Conduct live demonstrations of bus systems, diagnostic tools, and safety protocols for electrical components and systems.
• Ensure that all training participants gain a comprehensive understanding of industry standards, best practices, and emerging technologies in electric transit buses.
• Monitor participant progress through assessments and evaluations to ensure effective learning and skill acquisition, providing feedback and additional support as necessary.
• Build strong relationships with clients, ensuring they receive value from training programs and offering ongoing technical support as needed.
• Plan, coordinate, and manage travel schedules for training assignments, ensuring prompt arrival and efficient delivery of training.
• Ensure all training sessions comply with safety standards, local regulations, and environmental guidelines, especially as they relate to high‑voltage systems, batteries, and electric propulsion systems.
• Work well with other Customer Service Teams to develop practical, hands‑on, and timely product knowledge and expertise.

No

• Nationwide (50% – 75% Travel Required) and local within 150 miles radius from home office location using personal vehicle (mileage reimbursement)

• Associate’s degree or equivalent experience in electrical engineering, automotive technology, or a related field.
• Minimum of 5 years’ hands‑on experience working with electric transit buses, including electrical systems, propulsion, battery management, and charging systems. Experience in a technical training or mentoring role is a plus.
• Extensive knowledge of electric vehicle systems, including DC and AC electrical systems, battery management systems, inverters, charging systems, and troubleshooting techniques.
• Willingness to travel up to 75% of the time across the United States, with overnight stays as required.
• Strong verbal and written communication skills, with the ability to explain complex technical concepts to individuals with varying levels of technical knowledge.
• Ability to troubleshoot and diagnose complex electrical issues in transit bus systems on‑site.
• Professional interaction with a wide range of clients, from mechanics to high‑level management, ensuring a positive training experience.
• Strong commitment to safety standards and a proactive approach to promoting a safe training environment.

• Have or can obtain a Class A license (Commercial Driver’s License, CDL).
• Prior experience working with electric or hybrid transit buses or in a similar technical field.
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