Technical Trainer

Technical Trainer

Pasadena CA

We are seeking a skilled and passionate Electrical Transit Bus, School Bus, Trucks Technical Trainer to join our dynamic team. This role requires an expert with a deep understanding of electric vehicles and their electrical systems, who can deliver high-quality technical training to transit operators, maintenance personnel, and other stakeholders across various locations. As a Traveling Trainer, you will spend approximately 50% to 75% of your time traveling to transit agencies, depots, training sites, and RIDE facilities to support lesson development and instructor-led activities.

The primary goal of a technical trainer is to deliver virtual, on-site, hands-on training, ensuring that participants are equipped with the knowledge to operate and maintain electric trucks and buses safely and efficiently.

Training Delivery:
Lead in-person technical training sessions on the operation, maintenance, and troubleshooting of electric transit buses, with a focus on electrical systems, battery management, propulsion systems, and charging infrastructure.

Curriculum Development:
Work with the Training Manager to develop, update, and enhance training materials, manuals, and instructional resources for both entry-level and advanced learners.

On-Site Support:
Provide technical expertise and troubleshooting assistance during training events, addressing participants' questions and practical challenges.

Hands-On Demonstrations:
Conduct live demonstrations of bus systems, diagnostic tools, and safety protocols for electrical components and systems.

Knowledge Transfer:
Ensure that all training participants gain a comprehensive understanding of industry standards, best practices, and emerging technologies in electric transit buses.

Assessment & Evaluation:
Monitor participant progress through assessments and evaluations to ensure effective learning and skill acquisition, providing feedback and additional support as necessary.

Customer Relationships:
Build strong relationships with clients, ensuring they receive value from training programs and offering ongoing technical support as needed.

Travel Coordination:
Plan, coordinate, and manage travel schedules for training assignments, ensuring prompt arrival and efficient delivery of training.

Safety & Compliance:
Ensure all training sessions comply with safety standards, local regulations, and environmental guidelines, especially as they relate to high-voltage systems, batteries, and electric propulsion systems.

Practical Training:
Work well with other Customer Service Teams to develop practical, hands-on, and timely product knowledge and expertise.

Supervisory Responsibility:
No

Travel:
Nationwide (50%
-75% Travel Required) and Local within 150 miles radius from home office location using personal vehicle (mileage reimbursement)

Qualifications:

Education:

Associate's degree or equivalent experience in electrical engineering, automotive technology, or a related field.

Experience:

Minimum of 5 years' hands-on experience working with electric transit buses, including electrical systems, propulsion, battery management, and charging systems. Experience in a technical training or mentoring role is a plus.

Technical Expertise:
Extensive knowledge of electric vehicle systems, including DC and AC electrical systems, battery management systems, inverters, charging systems, and troubleshooting techniques.

Travel Flexibility:
Willingness to travel up to 75% of the time across the United States. Travel will typically involve a combination of air and ground transportation, including overnight stays at various locations.

Communication

Skills:

Strong verbal and written communication skills, with the ability to explain complex technical concepts to individuals with varying levels of technical knowledge.

Problem-Solving

Skills:

Ability to troubleshoot and diagnose complex electrical issues in transit bus systems on-site.

Customer-Centric:
Ability to interact professionally with a wide range of clients, from mechanics to high-level management, ensuring a positive training experience.

Safety Mindset:
Strong commitment to safety standards and a proactive approach to promoting a safe training environment.

Preferred Qualifications:

Have or can obtain a Class A license (commercial driver's license (CDL))

Experience in Transit Industry: Prior experience working with electric or hybrid transit buses or in a similar technical field.

Training

Experience:

Previous experience in developing or delivering technical training to diverse audiences.

Software Proficiency:
Familiarity with diagnostic tools and software used in the maintenance of electric buses. MS OFFICE (Word, PowerPoint, Excell, SharePoint, Outlook).

Physical Requirements:

Ability to lift and move up to 50 pounds, as required for hands-on training with electric bus components.

Ability to work in various environmental conditions (outdoor training, warehouse environments, etc.).

If you are a self-motivated, technically proficient individual with a passion for…