Learning Designer; Bilingual

Experience Designer

Based in Pasadena, California, Dine Brands Global, Inc. supports and operates restaurants under the Applebee's Neighborhood Grill + Bar®, IHOP®, and Fuzzy's Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment.

Job Location Type:
Hybrid

The Experience Designer is an individual contributor role responsible for designing and delivering brand-aligned learning experiences that support our Dual Brand concept. Reporting to the Sr. Manager of Learning & Development, this role partners with stakeholders across brands and functions to develop engaging, scalable training solutions that drive operational performance, business outcomes, and consistent guest experiences.

This role operates in a fast-paced, high-change environment and requires strong execution, adaptability, and the ability to manage multiple priorities. The ideal candidate brings experience in restaurant environments, a collaborative and solutions-oriented mindset, and the ability to design practical, performance-driven learning experiences for frontline operators and leaders.

• Design and develop learner-centered training solutions across modalities (eLearning, instructor-led, blended, and on-the-job)
• Translate operational processes and brand standards into clear, actionable learning experiences for frontline teams and managers
• Analyze and transform existing content into scalable, effective learning solutions across both brands
• Apply instructional design methodologies (e.g., ADDIE, Agile, Design Thinking) to deliver high-impact solutions
• Adapt and localize learning content for diverse audiences, ensuring cultural relevance and operational applicability

• Partner with stakeholders across both brands to gather requirements and ensure learning solutions reflect brand standards and operational needs
• Collaborate with cross-functional teams, including Operations, Culinary, Marketing, and Field teams to align training with key initiatives
• Incorporate brand-specific elements into learning experiences while supporting consistency where appropriate
• Provide recommendations on learning approaches based on business needs and learner experience

• Participate in needs analysis discussions and working sessions with Brand Training and Operations Teams and field teams
• Execute against agreed project scope, timelines, and deliverables
• Own end-to-end development of learning solutions, including scoping, design, stakeholder alignment, and delivery
• Communicate progress and incorporate feedback to refine learning solutions

• Develop and maintain learning content within the LMS (Docebo experience preferred)
• Create engaging, interactive, and user-centric learning experiences aligned with brand guidelines
• Utilize authoring tools (e.g., Articulate 360, Storyline, Rise) to produce high-quality materials
• Ensure content is engaging, interactive, and aligned with brand guidelines
• Manage course uploads, configurations, and updates in the LMS
• Troubleshoot LMS content issues and support end-user experience
• Optimize learning paths and assignments to drive completion and performance

• Gather learner feedback and performance data to inform updates to training materials
• Align learning solutions to key operational and business performance outcomes (e.g., guest experience, speed of service, accuracy, and sales drivers)
• Conduct iterative improvements to learning content based on insights and stakeholder input
• Support ongoing updates as business needs evolve

• Bachelor's degree in Instructional Design, Education, Learning and Development, or related field
• 3–6+ years of experience in instructional design or learning experience design
• Proven ability to manage multiple projects in a fast-paced, evolving environment
• Strong understanding of adult learning principles and instructional design fundamentals
• Proficiency with eLearning authoring tools (Articulate 360, Storyline, Rise, or similar)
• Strong communication (written and verbal) and…