Learning Designer; Bilingual

Job Summary

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee’s Neighborhood Grill + Bar®, IHOP®, and Fuzzy’s Taco Shop® brands. As of December 28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment.

Job Location Type:
Hybrid

$75k-$90k depending on experience

• Learning Experience Design & Development
  • Design and develop learner-centered training solutions across modalities (eLearning, instructor-led, blended, and on-the-job)
  • Translate operational processes and brand standards into clear, actionable learning experiences for frontline teams and managers
  • Analyze and transform existing content into scalable, effective learning solutions across both brands
  • Apply instructional design methodologies (e.g., ADDIE, Agile, Design Thinking) to deliver high-impact solutions
  • Adapt and localize learning content for diverse audiences, ensuring cultural relevance and operational applicability
• Collaboration
  • Partner with stakeholders across both brands to gather requirements and ensure learning solutions reflect brand standards and operational needs
  • Collaborate with cross-functional teams, including Operations, Culinary, Marketing, and Field teams to align training with key initiatives
  • Incorporate brand-specific elements into learning experiences while supporting consistency where appropriate
  • Provide recommendations on learning approaches based on business needs and learner experience
• Stakeholder Support & Execution
  • Participate in needs analysis discussions and working sessions with Brand Training and Operations Teams and field teams
  • Execute against agreed project scope, timelines, and deliverables
  • Own end-to-end development of learning solutions, including scoping, design, stakeholder alignment, and delivery
  • Communicate progress and incorporate feedback to refine learning solutions
• Content Development & LMS Execution
  • Develop and maintain learning content within the LMS (Docebo experience preferred)
  • Create engaging, interactive, and user-centric learning experiences aligned with brand guidelines
  • Utilize authoring tools (e.g., Articulate 360, Storyline, Rise) to produce high-quality materials
  • Manage course uploads, configurations, and updates in the LMS
  • Troubleshoot LMS content issues and support end-user experience
  • Optimize learning paths and assignments to drive completion and performance
• Measurement & Continuous Improvement
  • Gather learner feedback and performance data to inform updates to training materials
  • Align learning solutions to key operational and business performance outcomes (e.g., guest experience, speed of service, accuracy, and sales drivers)
  • Conduct iterative improvements to learning content based on insights and stakeholder input
  • Support ongoing updates as business needs evolve

• Bachelor’s degree in Instructional Design, Education, Learning and Development, or related field
• 3–6+ years of experience in instructional design or learning experience design
• Proven ability to manage multiple projects in a fast-paced, evolving environment
• Strong understanding of adult learning principles and instructional design fundamentals
• Proficiency with eLearning authoring tools (Articulate 360, Storyline, Rise, or similar)
• Strong communication (written and verbal) and collaboration skills
• Experience with LMS Administration, Docebo preferred
• Fluent in English and Spanish (written and verbal), with the ability to review, validate, and ensure accuracy of translated learning content for operational use

• Experience supporting Quick Service Restaurant (QSR) or Full-Service Restaurant (FSR) environments
• Familiarity with restaurant operations, training, or field enablement
• Experience working with multi-brand franchise systems or multi-unit operations
• Knowledge of Docebo LMS administration and reporting tools
• Experience creating learning for frontline and hourly team members
• Exposure to agile…