Team Member-Food Champion

Team Member (TM) - Food Champion

Supervisor: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)

Status: Non-Exempt

A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day!

• As a brand ambassador, assist in creating lifelong connections with customers.
• Provide exceptional customer service at all times.
• Ensure accuracy while processing payments and inputting orders.
• Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
• Maintain a clean and safe work environment.
• Follow all company policies and procedures.
• Maintain a professional appearance.

• DRG Cares Grant Program:
  Grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace:
  Exclusive access to discounts for DRG employees.
• Employee Assistance Program:
  Counseling services, legal support, travel assistance, etc.
• Live Mas Scholarship Program
• Employee Referral Program
• Education Benefits: GED reimbursement, free second language education, etc.
• Daily Pay:
  Program that allows you to get your paychecks daily.

• Customer Focus:
  Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Action Oriented:
  Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
• Ethics and Values:
  Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
• Listening:
  Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.

• Customers
• Colleagues
• Internal Teams & Vendors

• Education:
  
  Basic math and reading proficiency.
• Age Requirement:
  Must be at least 16 years old.
• Compliance:
  Maintain a valid Health Card or Work Permit as required by state or local regulations.
• Communication:
  Strong verbal communication skills.
• Physical Requirements:
  • Ability to stand and walk continuously throughout scheduled shift.
  • Ability to lift up to 50 pounds.
  • Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.