In-Store Color Design Consultant — Palette Expert

General Purpose Of Job

Under the direct supervision of the Store Management team, the Professional Color Advisor, known in the industry as a Color Consultant, is our go-to expert for assisting with designing color schemes and palettes for homeowners. In addition, our Professional Color Advisors are responsible for providing superior customer service.

We only hire Interior Design graduates or students currently enrolled in a degree program, so that our customers are assured they’re receiving professional advice from someone who can speak specifically to the elements and principles of design.

• Must be professional and have a positive attitude at all times
• Making a connection with customers and giving educated advice based on information gained from conversations with the customer
• Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations
• Learn and utilize Dunn-Edwards sales aids such as:
  Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets
• Must have the ability to understand different lighting sources and how they relate to change in color
• Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively with the customer
• Must be in-view and readily available to assist customers on the sales floor
• Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle
• Consistently participates in store maintenance and store housekeeping
• Must be able to offer feedback to management regarding Color Advisor issues,

• Displays outstanding phone and email etiquette always
• Must be professional and have a positive attitude at all times
• Making a connection with customers and giving educated advice based on information gained from conversations with the customer
• Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations
• Learn and utilize Dunn-Edwards sales aids such as:
  Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets
• Must have the ability to understand different lighting sources and how they relate to change in color
• Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively with the customer
• Must be in-view and readily available to assist customers on the sales floor
• Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle
• Consistently participates in store maintenance and store housekeeping
• Must be able to offer feedback to management regarding Color Advisor issues,

• Responsible for keeping appointment schedules and logs pertaining to in-store consultations and must inform their direct manager or supervisor of all scheduled appointments and rendering responsibilities to ensure…