Finance Manager - Bilingual Mandarin

About CWILL pronounced Quill

CWILL is an integrated post-purchase and retention suite for Shopify brands. One data layer connects order tracking, returns, reviews, loyalty, and AI support, helping 30,000+ Shopify merchants turn every order into long-term growth.

We are profitable and bootstrapped, with a small team, direct access to leadership, and a fast-moving cross-border operating model across the United States and China.

• Foundational US finance role with direct visibility to the US CEO and China finance leadership.
• Own the US finance operating system from day one: accounting, controls, tax coordination, cash management, and reporting.
• Work close to the business across sales, operations, customer contracts, channel ROI, and future financing readiness.
• Small team, low bureaucracy, and a high level of ownership in a profitable Shopify ecosystem company.

CWILL is hiring a hands‑on Finance Manager to own day‑to‑day finance operations for our US entity while building scalable finance processes for the next stage of growth. This role is ideal for someone who can operate independently in an early‑stage environment, maintain rigorous US GAAP standards, and translate business needs between US local operations and the China finance team.

You will manage full‑cycle accounting, AP/AR, expense processes, tax and CPA coordination, payroll support, reporting, cash forecasting, internal controls, and finance support for sales and operations. The role requires both strong execution and the judgment to design practical processes as the US business scales.

• Own daily bank account and corporate credit card reconciliations; perform full‑cycle bookkeeping for the US entity and support monthly and quarterly close.
• Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis.
• Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records.
• Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow‑up as appropriate.
• Calculate and review sales commissions based on approved incentive plans; participate in incentive‑plan improvement discussions and provide channel ROI analysis with actionable recommendations.

• Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings.
• Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership.
• Support transfer‑pricing review and related cross‑border finance documentation in coordination with the China finance team and external advisors.
• Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination.

• Design and implement practical finance controls for CWILL’s stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards.
• Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically.
• Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as Quick Books Online, Xero, Ramp, Brex, Excel, and related systems.

• Lead monthly and quarterly close for the US entity and establish a clear US-China accounting adjustment mechanism for differences between US GAAP and China reporting needs.
• Partner with the US CEO on annual and rolling budgets; build weekly and monthly cash‑flow forecasting models to support local operating decisions and overseas fund…