Sr Teller - Pasadena

Locations

Pasadena, CA -   300 N. Lake Avenue Ste. 150, Pasadena, CA 91101, USA

• On-site
• Hourly Range : $19.71 USD to $26.92 USD
• Administrative Support
• Full-Time
• Requisition #: SRTEL
  004932

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.

The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, Smart Street™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best.

Together we win!

THE OPPORTUNITY

The Senior Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The role of a Senior Teller is to provide exceptional customer service and maintains knowledge of products, fees and stay current on Bank offerings that will deepen a customer relationship. Incumbents in this position are typically more experienced Tellers who can handle the full range of retail and commercial transactions.

This position may have modest approval limits, so exercising good judgment and guidance to others is critical. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

• Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).
• Identify opportunities to refer new products and services to customers based on their financial goals.
• Answer questions and resolve customer concerns regarding services provided by the Bank.
• Reconciles GL debits and credits for a given location over a specified period of time.
• Vault and ATM balancing.
• Holds/Stop payments.
• Monthly certifications.
• Account research.
  
  Review and verify daily reports assigned by Branch Management.
• New Accounts back-up.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
  
  Assist with processing and scanning of daily teller work.
• Audit peer transactions.
• Participate and contribute to the branch’s overall goals.
• Help with the training and onboarding of new team members.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

WHAT YOU’LL BRING

• Work related experience should consist of an in-depth background in Bank Secrecy Act compliance and general banking skills. Bachelor’s degree preferred.
• 3+ years of retail banking experience in a financial services industry.
• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following:
  Regulation Z (Truth in Lending Act), Regulation B (Equal Credit…