Branch Manager

About the Role

Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community.

• Responsible for attaining established growth goals by developing new relationships and growing existing relationships.
• Ensures branch operates efficiently and within operational guidelines at all times.
• Lead, manage and coach associate performance and development while managing appropriate branch staffing levels.
• Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses.
• Achieves consistent satisfactory audit results through sound operational practices.
• Partners closely with cross‑functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy.
• Demonstrates basic knowledge of core products and Columbia's Business/Consumer Financial Review process.
• Develops and maintains strong, long‑term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
• Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders.

This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator.

All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position is not authorized to act as a Bank Closed‑End MLO; therefore this position is limited to acting as a Bank MLO for open‑end transactions (i.e., home equity lines of credit) only. Notary certification preferred.

• High School Diploma or GED, required. Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred.
• 5 years of previous banking experience, including consumer lending and exposure to business lending origination experience required.
• 3 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination preferred.
• Advanced knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges.
• Demonstrates proficiency in consumer lending, prior exposure to business lending. Manage deposit and loan portfolios including less complex consumer and business relationships.
• Membership in local community organizations, demonstrating commitment to community leadership.
• Strong attention to detail and the ability to multi‑task effectively.
• Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
• Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules.

The pay range for this role is $90,000 - $115,000. The pay rate for the selected candidate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process.

790 E Colorado Blvd, Suite 150, Pasadena, CA 91101. Ability to work fully onsite at posted location(s).

• Health, dental, and vision coverage for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.