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Front Office & Guest Services Director — Guest Experience Leader
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-09-09
Listing for:
HEI Hotels & Resorts
Full Time
position Listed on 2026-09-09
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
HEI Hotels & Resorts in Pasadena is seeking an experienced Front Office Manager to oversee the Front Office and Guest Services departments. You will lead a team, manage VIP arrivals, and ensure exceptional guest service aligned with brand standards.
The role requires strong interpersonal skills, budgeting acumen, and the ability to streamline operations for efficiency while maintaining a guest-centric environment. Excellent communication and leadership are essential for success.
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