Manager, Digital Teaching and Learning

Manager, Digital Teaching And Learning

Art Center College of Design is searching for an experienced Manager, Digital Teaching and Learning to join our team. The salary range for this position: $80,000..

Final salary is based on education, experience, skills relevant to the role, and internal equity.

Reporting to the director, Center for Innovative Teaching and Learning and associate dean of faculty, the manager, Digital Teaching and Learning, serves as the primary administrator of the College's learning management system (LMS) and related digital learning platforms. The Manager oversees vendor relationships and serves as the central point of coordination between external providers and internal stakeholders, including IT and academic partners.

The incumbent supports faculty, staff, and students in the effective use of the LMS and the integration of institutionally supported digital teaching and learning technologies. This includes developing and maintaining comprehensive documentation, web resources, and training materials to support tools, processes, and platforms across Digital Teaching and Learning (DTL), the Center for Innovative Teaching and Learning (CITL), and the Dean of Faculty's office.

This is a full-time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings. The position is eligible for flexible scheduling and can be performed remotely, hybrid or may be required as a condition of employment with the expectation of three days onsite.

Regular and consistent attendance are required for most positions. Ability to travel between campuses. The College reserves the right to modify schedules as needed to meet the business needs with appropriate notice.

Platform and Systems Administration - 40%

• Oversee and manage LMS and Digital Teaching and Learning (DTL) vendor contracts and consultants
• Serve as primary administrator for the College's LMS and associated platforms (e.g., Canvas, Turnitin, Linked In Learning, Credly, e-portfolio tools)
• Collaborate with IT around technology projects; troubleshoot general educational technology issues identified in the Help Desk ticketing system
• Assist with facilitating department processes for academic software
• Evaluate and guide the implementation of new Institutional tools
• Maintain a record of LMS and DTL internal protocols, set-up steps for the term, and documentation for DTL support with Application Services
• Work with IT to set up LMS and create courses at start of each term and respond to LMS, DTL and other College supported software-related helpdesk tickets via the notification system (HALO)
• Monitor system performance, usage, and adoption; generate reports and insights for leadership
• Participate in the development of ideas for new plugins, products, or features by monitoring other online courses and industry developments and trends

Documentation and Training for Platforms and Systems - 20%

• Documenting updates and changes to the DTL, CITL, and Dean of Faculty tools, processes and platforms.
• Develop and deliver live demos and training materials for faculty, staff, and students on best practices within the suite of DTL, CITL, and Dean of Faculty tools, processes and platforms
• Manage and maintain the online resources for the DTL, CITL, and Dean of Faculty tools, processes and platforms, including creating demonstration videos and instructional PDFs
• Develop training materials and provide technical support for IRB related software, including but not limited to CITI and Cayuse

Instructional Support - 20%

• Provide live demos and 1:1 support on LMS course site use and technical areas
• Assist faculty with course design, LMS usage, digital accessibility, and student engagement strategies
• Partner with offices across the College to implement resources that support digital teaching and learning. Serve as subject matter expert for digital teaching and learning software systems and provide guidance for new innovations and instructor and student experiences that support the College's…