VP of Business Development

Overview

For nearly 20 years, The Key has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, The Key is committed to changing how the world lives and ages loyee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, The Key has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

• Enterprise & Executive Leadership
  :
  Serve as a senior leader contributing to enterprise strategy, growth planning, and cross-functional decision-making.
• Lead Regional Directors of Business Development with clarity, accountability, and curiosity.
• Translate enterprise growth objectives into executable regional strategies.
• Partner with Operations, Clinical/Quality, Marketing, and Finance to ensure growth plans are informed and scalable.

• National & Regional Growth Strategy
  :
  Design and execute a national business development strategy that drives sustainable growth.
• Guide RDOs in adapting national strategy to local market conditions.
• Identify growth opportunities through disciplined analysis and curiosity-driven learning.
• Monitor market trends, competitor activity, and referral behaviors.

• Sales Enablement & Field Execution
  :
  Ensure Regional Directors enable (not duplicate) the work of Area Sales Managers and Home Care Liaisons.
• Establish operating rhythms that promote learning, feedback, and shared problem-solving.
• Champion consistent sales processes and referral engagement standards.
• Partner cross-functionally to support training and field enablement.

• Talent Development & Performance Management
  :
  Build and sustain a high-performance, values-driven business development organization.
• Develop RDO capability in leadership, data-driven decision-making, and execution.
• Normalize feedback, inquiry, and continuous improvement.
• Address performance gaps with urgency and care.

• Client, Referral & Market Leadership
  :
  Oversee strategy for key referral relationships and partnerships.
• Seek to understand referral partner needs and expectations.
• Ensure referral promises align with operational and care delivery realities.
• Represent the organization with credibility and professionalism.

• Reporting, Governance & Board Communication
  :
  Lead regular performance reviews with Regional Directors.
• Provide Executive Leadership with clear, data-driven updates.
• Participate in Monthly Operating Reviews and Board presentations as required.

• Leadership Competencies
  :
  Compassion, Adaptability, Resourcefulness, Empathy, Curiosity, Solutions-Oriented Leadership, Culture of Excellence & Accountability, Ownership at Every Level.

• Required Skills, Education, And Certifications
  :
  Bachelor’s degree in Business, Healthcare Administration, or a related field; MBA or advanced degree preferred. 10+ years of progressive leadership experience in business development, sales, or related roles, preferably in the homecare or healthcare sector. Proven ability to lead and scale sales teams across multiple regions or markets. Demonstrated expertise in developing and executing strategic growth plans, with a focus on revenue generation and market expansion.
  
  Strong understanding of homecare services, industry regulations, and market dynamics. Exceptional leadership, communication, and interpersonal skills with the ability to inspire and guide high-performance teams. Familiarity with CRM software and data-driven decision-making tools. Results-oriented mindset, with a track record of meeting or exceeding sales goals.

• Physical Requirements
  :
  Ability to travel up to 50% of the time. Ability to lift and carry up to 15-20 pounds. Ability to sit, stand and walk for prolonged period of time throughout the work day. Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

• Benefits For Full Time Employees
  :
  Medical/Dental/Vision Insurance, Touch Care Virtual Care, Life Insurance, Health Savings Account, Flexible Spending Account, 401(k) Matching, Employee…