General Manager

General Manager Position

Under the direction of the Chief Executive Officer, the General Manager serves as the senior organizational leader responsible for overseeing the strategic coordination, administrative leadership, and organizational alignment of stadium, campus, event, and business operations associated with the Rose Bowl Operating Company. The position provides executive oversight of operational execution, organizational performance, revenue generation, capital project implementation, stakeholder coordination, and cross-functional initiatives in support of the organization's strategic objectives.

The General Manager oversees the day-to-day administration of the Rose Bowl campus enterprise, including Rose Bowl Stadium, Brookside Golf Course, licensed events, operational partnerships, and campus infrastructure, while working collaboratively with executive leadership to support operational excellence, organizational accountability, long-range planning, and strategic revenue-generating initiatives. The position ensures alignment with priorities established by the Chief Executive Officer, Board of Directors, and City of Pasadena.

Experience / Education

Years / Type of

Experience:

Requires eight (8) years of progressively responsible leadership, including at least five (5) years' experience in sports, entertainment, venue management, hospitality, gameday experience, public assembly facilities, municipal enterprise operations, or related industries, including substantial executive or senior management experience overseeing complex operations, personnel, budgets, events, and capital projects. Experience managing large-scale public events, multi-department operations, public-private partnerships, and/or historically significant facilities preferred.

Education:

Bachelor's degree in Business Administration, Management, Sports Management, Public Administration, Finance, Communications, Hospitality, or related field required or any combination of training and experience which provides the required skills and abilities.

Certification(s) / License(s): A valid California Class C driver's license and acceptable driving record are required.

Specialized Knowledge / Training:

• Proven executive leadership and management skills within complex operational environments.
• Intrinsic motivation, entrepreneurial mindset, and commitment to advancing one of the nation's premier sports and entertainment destinations.
• Demonstrated ability to lead autonomously within broad organizational objectives while effectively directing professional staff and cross-functional teams.
• Strong strategic thinking, operational decision-making, analytical, and organizational skills.
• Ability to successfully develop, implement, and oversee complex cross-functional initiatives and operational programs.
• Extensive knowledge of venue operations, public assembly facilities, major events, gameday and guest experience, and operational logistics.
• Working knowledge of sports, entertainment, hospitality, revenue generation, and live event industries.
• Understanding of local and regional market dynamics, community impacts, and stakeholder considerations associated with large-scale venues and events.
• Experience with budgeting, financial planning, forecasting, and cost-control principles.
• Knowledge of operational risk mitigation, emergency planning, and public safety coordination.
• Experience overseeing capital improvement projects, infrastructure initiatives, and/or long-range facility planning preferred.
• Ability to analyze operational and organizational challenges, develop recommendations, and implement effective business processes and procedures.
• Experience coordinating with governmental agencies, consultants, regulatory bodies, and external stakeholders.
• Experience with grant funding, fulfillment, and external funding coordination preferred.
• Familiarity with business intelligence tools, operational analytics, and performance-driven decision-making preferred.
• Excellent communication, reasoning, creative problem-solving, and interpersonal skills.
• Ability to maintain flexibility in schedule and availability to support operational and event-related activities, including nights, weekends, holidays, and extended hours as necessary.

• Lead the day-to-day operational management of the Rose Bowl campus and associated business activities.
• Oversee professional staff responsible for stadium operations, event management, facility operations, campus readiness, golf course oversight, and related business functions.
• Collaborate with the Chief Executive Officer in implementing organizational priorities, strategic initiatives, and operational objectives.
• Foster a culture centered on accountability, operational excellence, collaboration, professionalism, innovation, and continuous improvement.
• Support organizational planning, staffing administration, operational alignment, and development of departmental responsibilities.
• Lead…