Director of Finance & Administration

Work Location:

On-site (Residential Program)

About Elizabeth House

Elizabeth House is a faith-based nonprofit in Pasadena, CA, serving pregnant women and their children experiencing homelessness. We are committed to ending the cycle of homelessness and abuse through comprehensive case management, counseling, educational classes, pre- and post-natal care, and resources throughout pregnancy and beyond.

Job Description Summary

Elizabeth House seeks a mission-driven Director of Finance & Administration to provide operational, financial, and administrative leadership during a significant period of organizational transition and growth. This two-year position will help strengthen systems, build organizational infrastructure, improve operational effectiveness, and support the long-term sustainability of the ministry.

Key Responsibilities include:

Financial Operations

• Partner with the Executive Director and Board of Directors on long-range financial planning and organizational sustainability.
• Develop financial forecasts, cash flow projections, and scenario analyses to support organizational decision-making.
• Oversee financial operations, including budgeting, purchasing, expense management, internal controls, and stewardship of organizational resources.
• Prepare and present financial reports, dashboards, and recommendations to the Executive Director, Finance Committee, and Board of Directors.
• Identify opportunities to improve financial systems, reporting, processes, and organizational efficiency.

Administration

• Lead organizational administrative functions
• Develop systems, processes, and workflows that improve efficiency and accountability
• Oversee vendor relationships, contracts, and service providers
• Manage organizational insurance policies, risk management initiatives, and regulatory compliance
• Manage facility maintenance projects and capital improvement initiatives

Human Resources

• Serve as the primary internal resource for personnel policies, employee relations, and organizational culture initiatives.
• Support performance management processes and staff development initiatives
• Assist leadership with organizational planning and staffing strategies

Program Operations

• Provide operational leadership for Elizabeth House's Residential Program, ensuring safe, effective, and mission-aligned service delivery.
• Supervise residential staff, including scheduling, performance management, coaching, and professional development
• Partner with the Executive Director, Spiritual Director, and Care Manager to ensure alignment between residential operations and organizational goals
• Develop standard operating procedures that support program quality, resident safety, and staff effectiveness
• Foster a healthy, supportive, and mission-driven residential culture for residents and staff

Strategic Projects

• Lead and manage special projects identified by the Executive Director and Board of Directors
• Support implementation of organizational strategic priorities
• Manage organizational change management and process improvement efforts
• Develop documentation, policies, and systems that strengthen long-term sustainability

Qualifications

• Master's degree in a management, administration, macro social work, or related discipline.
• Three or more years of experience in a director-level leadership role in a nonprofit or mission-driven organization
• Demonstrated experience leading organizational operations, including responsibility for budgeting, personnel management, compliance, systems development, and cross-functional coordination.
• Demonstrated experience leading organizational initiatives that require building new systems, developing processes, coordinating stakeholders, and driving implementation from concept to completion.
• Experience leading, coaching, and evaluating staff, including responsibility for performance management, professional development, and accountability.
• Excellent written and verbal communication skills, including the ability to communicate effectively with staff, volunteers, donors, vendors, and board members.
• Excellent organizational skills with the ability to balance strategic planning and day-to-day operational execution.
• Must have a valid driver’s license and…