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Director, Member Experience & Growth Strategy
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-08-21
Listing for:
Wescom Financial Services, LLC
Full Time
position Listed on 2026-08-21
Job specializations:
-
Management
Corporate Strategy
Job Description & How to Apply Below
Wescom Financial Services, LLC seeks a Director to lead the Member Experience (MX) function, owning the enterprise MX strategy, governance, and operating model. This executive will drive member-centric strategies across business units and supervise the MX team to deliver insights, governance, and transformation initiatives.
The role focuses on driving loyalty, trust, retention, and growth through governance, measurement, and enterprise journey management, including AI‑enabled insights and
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