Director, Marketing Compliance & Governance

The role is flexible (hybrid) and open to any KP location (CA, OR, WA, CO, IL, GA, MD, VA, DC)

Technical

Summary:

The Director, Marketing Compliance & Governance provides strategic leadership for enterprise-wide marketing compliance, governance, and regulatory readiness programs, ensuring all marketing communications, campaigns, and customer-facing content comply with legal, regulatory, accessibility, and organizational standards. The role oversees compliance-driven communications for the Enterprise Marketing and Enterprise Creative Services organizations, including compliance review processes, due diligence, audit readiness, risk mitigation, and regulatory change management across marketing channels and platforms.

Reporting to the Executive Director, Marketing Operations & Administration, the Director partners closely with Line of Business leaders, Legal, Compliance, Risk, Privacy, Technology, and Marketing stakeholders to translate complex regulatory requirements into scalable governance frameworks, operational controls, and standardized business processes. The role drives operational excellence through workflow optimization, training and enablement programs, AI-powered solutions, and strategic resourcing models that leverage onshore, nearshore, and offshore capabilities to support business objectives while maintaining compliance integrity.

As a people leader, the Director builds and develops high-performing teams, establishes accountability measures, provides oversight of complex projects and high-visibility initiatives, including associated budget stewardship as applicable, and serves as a trusted advisor to senior leadership on compliance performance, regulatory risk, audit outcomes, and governance strategy.

This director level position is primarily responsible for directing and overseeing integrated marketing communications programs and strategies, directing and overseeing market data collection and synthesis, and providing oversight and direction to the creative team. This position directs complex marketing projects, directs and oversees the design and implementation of complex marketing strategies, and directs and oversees the development and implementation of complex strategic go-to-market plans for all products/business lines.

• Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.
• Oversees the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly;
  
  and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.
• Directs and oversees market data collection and synthesis by managing the development of actionable, evidence-based marketing plans using data and insights; partnering with research and strategy teams to gather marketplace and consumer dynamics driving marketing strategies; defining market research needs; partnering with analytics teams to drive marketing strategies and track performance; and defining and optimizing ROI on strategies and tactics.
• Directs and oversees the development and implementation of complex strategic go-to-market plans for all products/business lines by defining the channel strategy; managing relationships with channel partners; evaluating channel partner needs and…