Regional Director, San Gabriel Valley

Job Title:

Regional Director, San Gabriel Valley

CEO, COO, or CPO

Monday-Friday (8:00am-5:00pm or 9:30am-6:30pm)

Pasadena and Claremont — This is a full-time, in-person position requiring regular work at both locations. The Regional Director will commute between the Pasadena and Claremont centers based on organizational and center needs; both locations will not necessarily be required on the same day.

Full-Time, 40 hrs/wk, Exempt

Yes [If yes, see driving policy below]

$115,000-$130,000

Ability First supports people with intellectual and developmental disabilities, and their families, with programs that foster fun and fulfillment. Ability First programs are person-centered and tailored to individual interests and needs. They are grounded in individual choice, autonomy, community participation, with a focus on creating social connections and a sense of belonging.

The Regional Director provides operational leadership for a portfolio of programs at two sites or more, ensuring the delivery of exceptional, evidence-informed programs that align with Ability First's mission, values, and commitment to quality. The Regional Director oversees all aspects of program operations, including staffing, fiscal management, licensing, risk management, quality assurance, and participant outcomes, while ensuring compliance with Title 17, Title 22, and all applicable state and federal regulations.

As a leader and mentor, the Regional Director develops high-performing teams by providing coaching, clinical guidance, and ongoing training to strengthen staff competencies, promotes evidence-informed best practices, and ensure consistent delivery of high-quality supports. This position fosters a culture of accountability, innovation, and continuous learning, using data and performance metrics to identify opportunities for improvement, enhance service delivery, and achieve positive outcomes for participants.

The Regional Director also cultivates strong partnerships with participants, families, regional centers, licensing agencies, and community stakeholders. This position must meet Director Qualification standards in accordance with applicable licensing regulations.

• Provide leadership and operational oversight for assigned programs and sites, ensuring the delivery of high-quality, evidence-informed programs aligned with Ability First's mission, values, and organizational goals.
• Establish a culture of operational excellence, accountability, and continuous quality improvement across all assigned sites.
• Ensure effective, efficient, and compliant daily operations while monitoring program performance, participant outcomes, and service quality.
• Oversee the implementation of meaningful, evidence-informed, person-centered programming that promotes participant independence, health, safety, and quality of life.
• Develop and implement operational strategies that enhance service delivery, improve efficiencies, and support organizational growth.

• Provide leadership in the implementation of evidence-informed, person-centered practices and promote clinical excellence throughout all assigned programs.
• Develop, facilitate, and evaluate competency-based training for staff to strengthen clinical skills, regulatory knowledge, and best practices in service delivery.
• Coach, mentor, and develop staff through ongoing performance feedback, professional development, and succession planning.
• Conduct regular program observations, quality assurance reviews, and service audits to evaluate service delivery and identify opportunities for improvement.
• Partner with interdisciplinary teams to support participant needs and enhance service outcomes.
• Promote the use of positive behavior supports, trauma-informed approaches, and other evidence-informed interventions to improve participant outcomes.

• Lead recruitment, interviewing, hiring, onboarding, and retention efforts for assigned programs.
• Oversee staffing plans, scheduling, and workforce allocation to ensure appropriate coverage…