General Manager; Brewery Concept

Hospitality Confidential is pleased to present an amazing opportunity for an Opening General Manager to oversee and manage daily operations for a brand-new brewery set on an acre in downtown Pasadena!

Our client is not trying to be a "destination" or a "concept." They just want to make really good beer and have a spot where you can bring literally anyone — your grandpa, your baby, your dog, your weird coworker — and everyone has a good time. Opening in 2026, and they’re looking for people who get that vibe and want to help us build it from scratch.

The General Manager is the heartbeat of the day-to-day operation. You'll own the guest experience,

the team, the numbers, and the space, and you'll have a real seat at the table as we grow. You're a

people-first leader who can hold a conversation with a first-time visitor and a longtime regular in the

same breath, and you understand that hospitality and profitability aren't in tension, they reinforce

each other. You'll work closely with ownership, the Head Brewer, and the Kitchen Manager to make

sure, the brewery runs smoothly, looks great, and stays true to what it's supposed to be: a place

where everyone feels welcome. This is an opening role, and the right person will take pride in

building something from the ground up.

• Actively ensure all guests receive the high-touch experience both in-store and virtually

  through verbal and written communications.

• Keep the space in good working condition and address guest concerns in a timely manner.

• Ensure guest satisfaction remains high in order to increase repeat business and word of

  mouth marketing

• Maintain good reviews online with an overall star rating of 4.5 or above

• Perform regular table touches and guest check-ins and record feedback on a regular basis

• Get to know regulars on a first name basis and anticipate their needs

• Become familiar with the local and surrounding neighbors in order to build strong

  relationships and maintain good standing within the community.

• Lead by example to ensure all staff is consistently providing best in class hospitality to every

  guest

• Build and maintain a staff beer education program so every team member can speak

  confidently about the product

• Operate a successful training program for all FOH positions and support Kitchen Manager in

  running a successful BOH training program.

• Manage staff by working alongside the team in peak hours

• Motivate staff by reward rather than punishment and create a path for internal promotion

• Own the P&L. Seek savings where applicable.

• Manage additional revenue opportunities while maintaining the core focus of the business

  and the role

• Oversee keg inventory and ensure accurate pour and yield tracking to support COGS targets

• Keep control of all site budgets, including but not limited to, labor, COGS and events

• Keep control of all department costs, working collaboratively with Kitchen Manager and

  Master Brewer as needed

• Partner with the Master Brewer to manage the tap list, seasonal releases, and guest-facing

• Keep turnover low by recruiting and motivating all FOH teams and departments

• Work with finance team to ensure invoicing is accurate and vendors are paid on time

• Manage ongoing contracts and negotiate new savings and/or contracts with third party

  vendors with approval from ownership where appropriate

• Ensure all repairs and maintenance are done preventatively with any issues addressed

  speedily

• Liaise with the marketing team to ensure campaigns and communications are aligned with

• Maintain a Pass on all city health inspections

• Ensure the restaurant upholds its original design aesthetic and maintains architectural and

  brand integrity, keeping a keen eye on storage “creep” and visual…