Senior Project Manager

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

East West Bank is seeking an experienced Senior Project Manager - Enterprise Payments to lead complex, strategic payment initiatives across the Bank.

The Senior Project Manager will initially support the Bank's Cross Border Payment Program, a multi-year effort spanning U.S. and Asia operations and involving business, operations, and technology stakeholders. Over time, this role may lead or support other enterprise payment initiatives based on the Bank's strategic priorities.

This individual will serve as a senior EPMO delivery leader, partnering with Global Treasury & Payments, Operations, Technology, Technology Strategy, Digital Banking, Risk, Compliance, and other business and support functions to translate payment strategies into executable plans and drive successful delivery.

The ideal candidate has significant experience delivering complex banking or payment initiatives and understands the intersection of payment products, payment operations, technology platforms, regulatory requirements, risk, and organizational change.

Because the initial Cross Border Payment assignment includes significant collaboration with Hong Kong and China stakeholders, experience working with Asia-based teams and professional fluency in Mandarin Chinese are strongly preferred.

• Lead complex enterprise payment initiatives from planning through implementation and stabilization.
• Establish integrated delivery plans, milestones, dependencies, resource requirements, risks, and critical paths.
• Partner with business, operations, product, and technology leaders to translate strategic objectives into clearly defined initiatives and executable delivery plans.
• Coordinate delivery across GTP, Operations, Technology, Digital Banking, Architecture, Information Security, Risk, Compliance, Finance, vendors, and other stakeholders.
• Manage dependencies across multiple projects, platforms, delivery teams, and business functions.
• Identify resource or priority conflicts and drive timely escalation and executive decision-making.
• Establish effective project and program governance, including executive steering and decision forums where appropriate.
• Maintain comprehensive RAID management and ensure significant risks, issues, dependencies, and…