Disability Retirement Support Specialist, LACERA

Disability Retirement Support Specialist

This examination will remain open until the needs of LACERA are met and may close without prior notice. Type of recruitment:
Open Competitive Opportunity - We welcome applications from anyone. Examination Number: 9-0790-B, Bulletin Number: 26-12. The application filing period will begin on Thursday, September 24, 2026 – Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates. Compensation: $6,092.28 - $8,209.74 Monthly. Benefits: LACERA offers a comprehensive benefits package including a cafeteria benefit plan (14.5% - 17% of monthly base salary), annual leave, a defined benefit retirement plan, a Savings Plan (401(k)) and Deferred Compensation Plan (457), both of which are eligible for an employer matching contribution of up to 4%, 13 paid holidays per year, tuition reimbursement, a hybrid work schedule, and a rideshare program.

LACERA is located in Gateway Plaza at 300 North Lake Avenue in the beautiful City of Pasadena. The building is easily accessible from the Foothill Freeway (210) and the Metro Lake Station. We offer convenient free parking for staff members in our secure structure adjacent to the building in addition to a robust rideshare program providing commuting alternatives such as ride-matching, vanpool, carpool, parking services and more.

Prioritizing health, well-being, and sustainability, Gateway Plaza is a Class "A" office building, LEED Gold Certified and EPA Energy Star Certified. With a Walkability Score of 91, LACERA staff members easily enjoy the approximately 150 shops, food, and dining options that makeup the popular South Lake Avenue District.

Our members dedicate their careers contributing to the welfare of Los Angeles County. For their service, the County contributes to their promised benefits, and LACERA is dedicating to serving them in return throughout their career and their life afterwards.

Our Core Values: I ACT (Integrity, Inclusivity, Innovation, Accountability, Collaboration, and Transparency), serve as our cultural guide and foundation in meeting our mission. As a member-focused government agency, we abide by our core values to ensure the public's trust, operate efficiently and cost effectively, and provide our members with their promised benefits.

The positions are located in the Disability Retirement Services Division (DRS). The DRS Division is responsible for investigating and evaluating disability retirement applications from active, retired, and deferred members of LACERA. Positions allocable to this class make recommendations approving or denying service and non-service-connected disability retirements, under the supervision of the Disability Retirement Specialist Supervisor. Responsibilities include reviewing application documents, researching, locating, and obtaining employment, medical, workers' compensation and other records required by disability retirement specialists, staff, and attorneys for the timely processing of disability claims and administrative appeal cases.

Work requires knowledge of medical terminology and methods for obtaining discoverable records applicable to the processing of disability retirement claims. Incumbents must be proficient in prioritizing a high volume of requests to complete work within time standards.

This full-time position is required to work a 5/40 schedule (e.g. an eight (8) hour day, Monday through Friday). LACERA offers a hybrid work environment, and this position may be eligible to telework up to three (3) days per week depending on the needs of the Disability Retirement Services Division and LACERA.

Requirements to qualify:
Three (3) years of experience…