Crew; Pasadena
Listed on 2026-02-18
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, Merchandising
The Ultimate Source for K-Beauty is arriving in the U.S. — want in? Join the hype. Join the launch.
Position: Crew
Employment Type: Part Time (up to 25 hours/week)
Pay Range: $20/hour – $25/hour
Benefits: Health Insurance (medical), Paid Time Off, and Paid Sick Leave.
The actual base salary will be based on various factors, such as a candidate’s experience, qualifications, skills, competencies, and proficiency for the role.
About UsOLIVE YOUNG is South Korea’s No.1 Beauty and Lifestyle retailer, leading the industry since opening the nation’s first OLIVE YOUNG store in 1999. With more than 1,380 stores and a global reach across 150 countries, we continue to grow as a global lifestyle platform.
Discovery is at the heart of everything we do. We spot what’s trending, curate what matters – trends you anticipate, routines that feel like you, and finds you can’t get anywhere else. Every item earns its place in our stores to keep beauty fresh and uplifting.
We believe beauty is about celebrating what makes you unique. No more chasing perfection – it’s about feeling alive in your own skin. If you are passionately curious, welcoming what’s next, you are welcome at OLIVE YOUNG.
Come be a part of our story.
About the RoleAs an Olive Young Crew
, you are our “beauty bestie”, inspiring customers on their healthy beauty journey with your product knowledge and positive energy. You are the welcoming face of OLIVE YOUNG, welcoming our customers to experience OLIVE YOUNG in the U.S. retail market for the very first time. Our Crew members are well-informed about the products we sell and are excited to share the latest beauty and wellness that OLIVE YOUNG brings to our customers.
This entry-level role is perfect for those who are obsessed with discovering the latest beauty trends and love sharing them in a fun, friendly way. You’ll turn our first-time shoppers into loyal fans by delivering unforgettable experiences and sharing your knowledge of OLIVE YOUNG ’s top-quality products. Let’s help our customers live healthier, happier lives—and that includes you!
No retail or beauty experience? No problem. Bring your energy, talent, and passion to learn. This is your chance to grow your skills and build an exciting career with OLIVE YOUNG as we expand in the U.S.
What You’ll DoThe following duties are considered essential functions of the role, including but not limited to the responsibilities outlined below.
- Sales & Customer Service
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Deliver the OLIVE YOUNG experience through exceptional service to each customer that inspires confidence and promotes well‑being. Enlighten and empower customers to discover their ideal shades, skincare routines, and products through strong product knowledge and personalized demonstrations. - Specialized Services
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Be the driver for OLIVE YOUNG’s exclusive skin and scalp scanning services, assisting customers through diagnostic devices and recommending suitable products based on the results. - Sales Floor Performance
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Work in a fast‑paced environment, proactively assist multiple customers at the same time, drive sales, and provide excellent customer service. Enthusiastically share new launches, promotions, and loyalty programs to all our customers. Process purchases, returns, and exchanges with accuracy and efficiency. - Customer Loyalty
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Drive customer loyalty and satisfaction by introducing customers to OLIVE YOUNG’s membership program, proactively sharing new launches, promotions, and loyalty benefits consistently. - Store Maintenance
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Maintain a clean, welcoming, premium store environment that reflects the OLIVE YOUNG brand. Take pride in keeping the store environment looking its best. - Inventory Management
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Support inventory management procedures, shipment processing, restocking, merchandising updates, and tester management, backroom organization with precision and attention to detail. Check product expiration dates and packaging condition regularly to guarantee the highest product quality for customers. - Safety & Compliance
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Adhere to company policies, safety standards, and loss prevention procedures to protect the company’s assets.
- Collaborate: Teamwork with peers and leaders is essential to…
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