Assistant Store Manager
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-03-01
Listing for:
Extra Space Storage
Full Time
position Listed on 2026-03-01
Job specializations:
-
Retail
Retail & Store Manager, Retail Sales, Customer Service Rep
Job Description & How to Apply Below
Assistant Store Manager
Assists the District Manager and Store Manager in supporting daily operations of one or more self‑storage locations. The Assistant Store Manager ensures the facility meets high cleanliness standards, delivers operational excellence, builds customer relationships, presents a structured sales process, and manages customer accounts.
Benefits We Offer You- A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location).
- Outstanding company culture with growth opportunities throughout the U.S.
- Competitive starting pay.
- Paid Time Off accrued throughout the year, increasing with years of service.
- Generous 401(k) match with Traditional and/or ROTH choices.
- Affordable medical benefit options with up to a $1,000 annual Health Savings Account employer contribution.
- Extra Healthy Wellness Program with rewards toward your medical premium.
- Benefit Hub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
- Will work between multiple stores in the district.
- Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
- Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
- Ensure our highest standards of cleanliness are met through continuous maintenance of the site, including the office, the interior and exteriors of the storage building and surrounding areas.
- Perform daily site safety inspections, including lock checks.
- Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
- Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
- Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
- Perform additional duties as assigned.
- Bilingual Spanish required.
- 1+ year of customer‑facing work experience.
- Sales experience preferred.
- Current valid driver’s license and access to a reliable personal vehicle, except in New York City and Brooklyn.
- High School diploma or GED required; college education is a plus.
Physical Requirements
- Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.
- Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
- Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Find additional career opportunities at
If you have experience in any of the following types of jobs, we encourage you to apply:
Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent, Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
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