Store Manager - Pasadena Store Job Pasadena area,California USA,Retail

Position: Store Manager - Old Pasadena Store

Job Category: Thrift Stores - all positions

Requisition Number: STORE
024000

Posted: May 15, 2026

Employment Type: Full-Time

Rate: $23 USD per hour

Location

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) – Old Pasadena Thrift Store

About the Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can serve and impact our local community through the commitment to “Do The Most Good” at the Old Pasadena Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping and donor experience, enhance customer service, problem‑solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee

Benefits Offered

Opportunity for career growth
Paid time off
Employee discounts
Monthly management incentive bonus
Medical, dental, and vision
Retirement Plan
AFLAC
Employee Assistance Program (EAP)

Responsibilities

Meet the sales and income budget expectations while managing expense controls to maximize profitability for the assigned location.

Plan and direct day‑to‑day operations of the assigned store location, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards and donations.

Hire, train and direct the store team to ensure proficiency of processes, develop performance coaching and conduct employee evaluations and corrective actions in coordination with HR and District Sales Manager.

Schedule employees, coordinate daily morning and shift change team meetings, and maintain accurate employee payroll records including time and attendance edits.

Ensure high levels of customer and donor satisfaction through excellent service, and develop strategies to improve the customer experience.

Oversee Back Room Processing to ensure processors and warehouse associates meet daily processing goals.

Ensure that all store deliveries and inventory are on the sales floor in a timely manner.

Supervise, support, and conduct reporting of program beneficiaries when work therapy assignments are in place.

Protect and secure store currency, inventory, and property, including safe funds and bank deposits.

Secure the building during non‑operating hours with alarm system arming and alert protocol.

Establish and maintain safety measures consistent with ARC policy and governmental regulations, report safety issues and incidents, conduct and record mandatory weekly store meetings, and attend ARC monthly safety meetings.

May be transferred or relocated to other stores based on business needs.

Complete all tasks assigned by District Sales Manager, Command Retail Directors, and Command Administration.

Qualifications

Minimum high school diploma or equivalent; some college preferred.
Minimum of 3 years of supervisor or management experience in a retail environment (thrift experience preferred).
Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
Valid driver’s license, successfully pass a motor vehicle records check.
Must pass background check, including criminal history and sex offender registry.
Ability to communicate effectively with management, store employees, customers, and donors.
2+ years experience operating POS/cash register, employee scheduling, and supervision.
2+ years experience in retail/sales.

Physical Demands

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist continuously or intermittently.
Ability to grasp, push, pull objects such as files, cartridge carts, merchandise carts, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
Ability to move product up to 50 lbs.
Ability to perform repetitive motion tasks.

Schedule

Stores operate 7 days per week. Work schedules are determined by Management; employees must be flexible to ensure adequate store coverage. Full‑time associates may be scheduled for any shift, including evenings, weekends, and holidays.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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