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Benefits Specialist

Job in Pasadena, Los Angeles County, California, 91101, USA
Listing for: Northwest Administrators, Inc
Full Time position
Listed on 2026-06-22
Job specializations:
  • Retail
    Customer Service Rep, Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 19.94 - 27.73 USD Hourly USD 19.94 27.73 HOUR
Job Description & How to Apply Below
Are you a stickler for the details? Are you both a "numbers person" and "customer service oriented?" Are you looking for a new role that provides challenging and very satisfying work? If so, your next career move could be right around the corner at Northwest Administrators!

What you'll be doing...

As a benefits specialist, you will have the unique and important responsibility for processing health contributions. You will engage with customers to research and resolve any benefit eligibility issues. You will be responsible for:

* Receiving and adding/updating employee enrollment documents

* Receiving and reconciling monthly employer contributions (i.e., accounts receivable functions)

* Resolving health coverage issues

* Communicating regularly with employers and participants

Who you are...

* Experienced:
Two years experience in bookkeeping, accounting, or other related experience

* Organized:
Prioritize work, able to multitask and be timely with work

* Communicator:
Excellent interpersonal and communication skills--both written and verbal

* Service Minded:
Deliver superior and timely customer service, exhibiting empathy and care

* Detailed:
Strong attention to detail with excellent problem solving skills

* Technically Savvy:
Intermediate experience with Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

* Union scale wages, raises every 6 months, starting at $19.94/hr up to $27.73/hr

* Medical, Dental, Vision & Rx benefits

* Employer provided/fully funded Defined Benefit Pension

* Up to 22 days of Paid Leave and 11 Holidays

* Strong team environment with good work-life balance
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