Retail Sales Specialist; Bilingual Spanish

About the Role

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future.

Earn $20.00/hour base pay, with the potential to earn $25.40/hour through commission and incentives. Perks include free and discounted internet, TV, and mobile, and a path to a long, rewarding career.

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs.

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing), and adherence to Spectrum’s dress code in a moderately noisy retail environment.

• High School Diploma or equivalent.

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal‑ and incentive‑based work environments.
• Strong performance in a fast‑paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self‑motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem‑solving skills.
• Bilingual:
  Spanish.

• Knowledge of the latest technology and devices.
• 1‑5 years of sales/customer service experience.
• 1‑3 years of telecommunications/wireless experience.

The base pay for this position is $20.00-$25.40 per hour. The actual compensation offered will take into account experience, skills, and location, and may include additional incentive‑based compensation such as bonuses.

Commission earnings target: starting at $11,232.

The employer is an Equal Opportunity Employer (EOE), including disability and veterans.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.