Senior Sales Associate

Location

Pasadena, CA

Full-time

$23 - $26/hr + Commission Opportunities. Senior Sales Associate starts at $23/hr base with potential to grow.

• Must be available to work weekends (Saturday and Sunday) regularly.
• Full availability for full-time schedule.
• Must be available during clinic operating hours (as posted on website, subject to change).
• Must commit to a schedule made 60 days in advance.

Reliable commute to home clinic location and periodic travel to other clinics as needed.

The Senior Sales Associate supports day‑to‑day clinic operations, leads by example on the sales floor, ensures a high‑quality client experience, drives sales performance, provides peer guidance, and maintains operational excellence.

Clinic Manager

• Lead by example to achieve daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic‑wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce brand standards during every client interaction.

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels through restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are met.
• Execute operational checklists and compliance tasks.

• Provide coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under guidance.
• Act as point of contact for questions and issues during shifts and escalates as needed.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

• Follow operational policies and loss prevention procedures.
• Report safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with company standards.

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts.

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

• Advanced interpersonal skills with ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

Must be at least 18 years of age.

Travel is not a requirement, but may occasionally involve supporting neighboring stores.

Requires flexibility in working hours, including evenings, weekends, and holidays.

This is an on‑site role requiring strong presence during assigned shifts.

• Complimentary employee treatment & product discount program.
• Vacation leave, sick leave, and 10 paid holidays.
• Parental leave.
• Health insurance (medical, dental, and vision).
• 401k.
• Flexible Spending Accounts (Health Care and Dependent Care).
• Voluntary term life insurance.
• Employee Assistance Program (EAP).
• Voluntary accidental death & dismemberment (AD&D).
• Voluntary commuter benefits.
• Voluntary legal benefits.
• Voluntary group accident insurance.
• Voluntary critical illness insurance.
• Voluntary hospital indemnity insurance.
• ADP Life Mart discounts.

At Skin Laundry, we are committed to an environment of mutual respect and equal employment opportunities for all applicants. We promote diversity and inclusion and encourage candidates from all backgrounds to apply.

Skin Laundry is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. Contact  for requests.