Stylist

Job Summary

As a Stylist, you are the brand ambassador, delivering outstanding customer service that builds genuine, loyal customer connections and drives store profitability.

• Excel in the incentive‑based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
• Build incremental sales through wardrobing, becoming a product expert and brand ambassador.
• Utilize in‑store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized clienteling.
• Deliver a best‑in‑class styling experience while embodying the service expectations outlined in our selling training.
• Know your store’s neighborhood; understand local events, artists, influencers, and style makers.
• Identify and host appointments and in‑store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and community interests, and share product feedback and ideas with management.

• Are at least 18 years old.
• Have previous experience in one‑to‑one clienteling.
• Thrive in a results‑driven environment.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, stretch for product, lift, carry, and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
• Discounts on entertainment, travel, fitness, and mobile technology.
• 401(k) plan with company matching.
• Other benefits and perks may be subject to work location, employment type, and eligibility requirements.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. We explicitly prohibit discrimination based on the above characteristics; any behavior or acts that violate this policy will result in disciplinary action up to and including termination.