Sales Representative

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single‑point service for simple to multi‑property/multi‑state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

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Develops and retains a quality commercial client base with large businesses with significant real estate holdings in a variety of capacities through the acquisition of new business and maintenance of existing customers. Commercial Sales Representatives interface with division management and legal counsel on complex real estate and zoning regulations and have an ongoing responsibility for maintaining the customer relationship and servicing customer needs throughout the entire sales order, shipping, billing, and customer payment.

Follow‑up for future business.

• Build client relationships, secure new orders from new customers, and maintain and expand business with existing client base
• Communicate proactively with and respond in a timely manner to clients
• Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet websites, and other sources
• Develop and execute a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys
• Assess individual client needs and develop, present and implement a plan to meet those needs
• Be highly visible in the marketing area by attending real estate industry functions and participating in community and real estate events
• Display or demonstrate product, using samples or catalog, and emphasize salable features
• Effectively create or adapt and deliver group and individual presentations to customer groups, target customers, cooperating agents and others

• High School Diploma or equivalent
• 2–5 years of successful residential title/real estate industry experience
• Proven track record of meeting and exceeding sales goals
• Valid driver’s license

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
• Applies diplomacy and tact
• Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities
• Strong interpersonal communication skills
• Flexible with the ability to adapt strategy to changing conditions
• Understanding of market and competition with the ability to identify external threats and opportunities
• Ability to persuade and influence others
  
  Strong negotiation skills
• Visibility requires maintaining a professional appearance and providing a positive company image to the public

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer.

First American reasonably believes that a criminal history may have a direct, adverse, and negative relationship with the following material job duties for this…