Security Operations Center; SOC) Analyst

Security Operations Center (SOC) Analyst

Pasadena, CA 91107

Salary Range $21.00 - $22.00 Hourly Category Corporate

Ensures effective response to emergency and non-emergency situations, timely completion of reports and other requirements as directed by the SOC Manager.

Conduct monthly and quarterly testing of durability, wellness, and assist alarms. Document and report any issues identified during testing.

Employ the use of various systems software, security and communications equipment.

Monitor CCTV systems, review incident reports, and conduct quarterly audits of CCTV equipment to ensure functionality and compliance.

Monitor local news and media outlets for events or incidents that could affect company operations and escalate as necessary.

Notifies and communicates with the Operations Managers and other senior personnel as required to ensure a common operating picture of the area of ​​operations.

Monitor the primary radio channel and dispatch Access Control Officers (ACOs) as needed to respond to incidents or service requests.

Monitor security applications and triage alerts, escalating where appropriate.

Investigate and resolve incidents to contain and remove security threats as safely and quickly as possible.

Respond to emergencies and report any breaches or deviations from established security or safety protocols.

Create and continue to develop cases using threat intelligence information and lessons learned as a result of any incidents and alerts.

Understand operational KPIs and ability to utilize data to assist SOC Manager to drive operations.

Strong interpersonal, organizational and time management skills.

Demonstrated interest in Security and law enforcement work preferred.

Comfortable in an ever changing, fast paced, sometimes stressful environment.

Technologically savvy - experienced with MS Office Suite.

Must possess strong written and verbal communication skills.

Customer Service orientation a plus.

Comfortable in a corporate environment and effectively communicate with Senior Management.

Must be flexible and possess the ability to meet deadlines in a high tempo environment.

A dependable Team player with maturity, who participates in problem solving with enthusiasm and a positive attitude.

Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed (ie, Word, Excel, Access, SharePoint, etc.)