Apprenticeship Success Coach - Ontario

Job Description

Starting Pay Range $24.00 - $24.50 - Hourly

Hawkeye Properties and Workforce Innovation, Inc. (Hawkeye) is a non-profit organization committed to helping historically overlooked, underserved, and under-resourced populations. Since 2010, we have supported non-profit organizations and other tax-exempt charitable organizations through activities, such as providing loans at below-market rates, acquiring and managing real estate property at below-market rates, and other activities that are in support of the charitable purposes of the corporation.

The Apprenticeship Success Coach oversees a caseload of assigned clients and delivers individualized services to ensure participants receive the necessary support to reach their employment or educational goals.

3130 Inland Empire Blvd., Suite A Ontario, CA 91764

• Monday: 9:00 AM – 6:00 PM (1-hour meal period)
• Tuesday: 8:00 AM – 4:30 PM (30-minute meal period)
• Wednesday: 9:00 AM – 6:00 PM (1-hour meal period)
• Thursday: 8:00 AM – 4:30 PM (30-minute meal period)
• Friday: 8:00 AM – 4:30 PM (30-minute meal period)

• Develop and guide job seekers through the preparation of Individual Employment Plans (IEP) based on their career and educational goals.
• Research and identify potential employers regarding job opportunities or work experience opportunities aligned with client caseload needs.
• Utilize both internal and external job boards and interface with administrative personnel to ensure the internal job board is updated.
• Participate in on-site job fairs and mass interviewing and/or hiring activities; participates on Job Search work teams and job clubs; may facilitate job clubs independently or with BDP.
• Provide career coaching and case management services to clients including tracking the clients’ progress in training and job search activities.
• Outreach and collaborate with external partners to develop job leads and job orders to meet the needs of job seekers and employers.
• Provide referral and tracking of clients into programs provided on-site at the centers, as well as maintain contact with network partners to ensure that participants are receiving appropriate services.
• Assess jobseeker’s employment and training needs and skills through interviewing, testing and other strategies.
• Perform data entry into mandated databases as required by contract, policies and procedures, and update databases to maintain files and documentation.
• Assists in developing, maintaining and leading viable Business Advisory Collaborative and other partnership opportunities or events.
• Review and process required documentation for various training enrollment and completion.
• Act as liaison for client with internal personnel or on-site agencies and external service providers, during all phases of training, placement and retention, in order to ensure consistent flow of benefits and services.
• Research, evaluate, and maintain partnerships with training providers for both vocational and remedial training.
• Conduct orientation sessions, workshops, and other group presentations that prepare job seekers for real-life business needs and expectations.
• Follow all policies, procedures and regulations related to eligibility documentation and ensure that case files have originals and/or copies of eligibility documentation.
• Maintain accurate individual case files for each client and meet compliance requirements with all policies and procedures.
• Conducts regular labor market and industry needs analysis and stays current on business and hiring trends.
• This position requires local travel extensively (> 50% of the time) a valid CA driver's license and state-required auto insurance required.

• Strong service-orientation and interpersonal skills; develops rapport and works successfully with a diverse population of clients, co-workers, potential employers, and other external agencies.
• Critical thinking, self-motivation and a high degree of integrity and ethics are essential.
• Ability to work independently and within a team, to work efficiently and meet deadlines in a fast-paced, multi-task environment.
• Ability to work effectively under pressure and…