Collections Specialist

Description We are looking for a Collections Specialist to support accounts receivable activities for a long-term contract opportunity in Pasadena, Texas. This role focuses on business-to-business collections, account follow-up, and vendor record support within a fast-paced environment serving commercial and industrial customers. The ideal candidate brings strong communication skills, sound judgment, and experience managing collection activities with accuracy and professionalism.

Responsibilities:

- Contact commercial customers to follow up on outstanding balances, resolve payment issues, and encourage timely remittance.

- Review aging reports and account details to prioritize collection efforts and maintain consistent progress on receivables.

- Update and maintain vendor and customer records to ensure account information remains accurate and current.

- Work within rental management and related business systems to document collection activity, research account status, and support account resolution.

- Partner with billing, credit, and internal operations teams to address discrepancies, invoice concerns, and payment delays.

- Monitor customer payment trends and escalate higher-risk or overdue accounts when additional action is needed.

- Maintain detailed notes on account interactions, commitments, and follow-up steps to support clear account history.

- Assist with collection-related administrative tasks and contribute to efficient day-to-day receivables operations. Requirements - Experience in B2B or commercial collections, with the ability to manage account follow-up professionally and effectively.

- Background in credit and collections processes, including reviewing aging, payment activity, and account status.

- Familiarity with billing and collection coordination in a business environment.

- Ability to communicate clearly with customers and internal teams regarding balances, disputes, and payment arrangements.

- Experience working with commercial, construction, or industrial accounts is strongly preferred.

- Comfortable using business systems to track account activity, maintain records, and support collection workflows.

- Strong organizational skills and attention to detail when handling multiple accounts and follow-up deadlines.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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