Community Liaison

Position Summary

This position is all about relationships and connections. Developing and maintaining relationships with people, both internal and external customers. Making a connection with a person during a very difficult time in their life and helping make that time a little easier. The Community Liaison has an outgoing personality and superior customer service skills that stand out among their peers.

USD $75,000.00 - USD $85,000.00 /Yr.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs.

• Maintain effective markets for facility services by developing and sustaining referral relationships
• Coordinate external marketing of facilities within the community through health providers and organizations
• Develop strategies to maximize admissions of residents in accordance with facility and regional sales plan
• Evaluate effectiveness and cost benefit of marketing tactics
• Make recommendations to alter strategies, and develop marketing tools for facility or district within their budget constraints
• Participate in weekly sales team meetings, reporting regularly on referral development and progress on targets and reviews census management practice guidelines, analyzes trends, and acts to avert deterioration of market share

• Must have at least 1-3 years of experience in health care, long-term care industry, or insurance sales/marketing & 1+ years of experience with the proposal development process
• A bachelor’s degree in marketing or a related field is preferred
• Public relations experience is preferred
• Must have strong technical writing skills and be familiar with medical terminology
• Must have superior presentation skills (both 1-on-1 and in a group setting), and must be proficient in Microsoft Office products (Word, Excel, PowerPoint)
• Must have reliable transportation

All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes:

• Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts
• Tuition Reimbursement & Nursing Loan Repayment Programs
• Perk Spot - Local Deals and Weekly Perks Program
• 401(k)
• Paid Time Off Plan
• New Pet Insurance Discount available
• Daily Pay option available! – Get your pay, when you need it.
• Purchasing Power - online purchase/payroll deduction
• Tickets at Work - entertainment ticket discounts
• Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families)
• Helping Friends Foundation - our employees’ hardship/crisis fund
• Auto and Home Insurance - employee discount available – payroll deduction!
• In-facility education programs and more!

Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets