Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

We’re looking for a motivated and organized Customer Relations Representative to help our insurance agents attract and keep customers. You’ll play a key role in providing excellent service and supporting our team’s growth.

Important A valid Property and Casualty (P&C) License is REQUIRED to apply. Please do not apply if you do not currently hold this license or are not able to obtain it.

• Build and maintain strong relationships with customers.
• Answer questions about insurance options, policy changes, claims, and billing quickly and clearly.
• Help customers understand the insurance coverage that fits their needs.
• Communicate effectively to support customers and help grow our business.
• Ask happy customers for reviews and referrals.
• Work with the team to meet service goals and improve customer satisfaction.
• Handle service tasks so the sales team can focus on selling.
• Process customer payments accurately and keep good records.
• Send important documents to customers on time and professionally.
• Reach out to customers to collect needed documents and ensure a smooth experience.
• Help customers set up and use their online accounts.

• A strong focus on great customer service.
• Must have a valid Property and Casualty (P&C) License.
• Ability to get a Life/Health License is a plus.
• Experience meeting marketing goals.
• Interest in helping customers find the right insurance products.

• Competitive pay, including commissions and bonuses.
• Paid time off (vacation, personal, and sick days).
• Opportunities to grow and advance your career.
• 401(k) matching.
• Competitive salary.
• Flexible schedule.
• Opportunity for advancement.

Compensation $19.00 - $26.00 per hour.

Location:

Part Time in Pasadena.