Bilingual Insurance Customer Service Rep

Bilingual Customer Service Representative (Spanish/English)

Location:

Pasadena, TXFull-Time | Direct Hire $18–20/hr about the Role We are seeking a bilingual (Spanish/English) Customer Service Representative with proven experience and a stable work history to support a fast-paced, customer-focused team.

This role supports a client in the insurance industry, and training will be provided on internal systems, products, and processes.

We’re looking for someone who can confidently handle customer needs, resolve issues independently, and contribute to a high-quality service environment.

Key Responsibilities Provide professional customer support in both English and Spanish Handle a high volume of customer inquiries and resolve issues efficiently

Assist with account updates, documentation, and follow-ups Navigate multiple systems while maintaining accuracy

Build strong customer relationships and deliver excellent service

Required Qualifications Fluent in Spanish & English (professional level required)3+ years of customer service experience

Stable work history (2+ years in at least one role preferred)
Strong communication and problem-solving skills

Comfortable in a fast-paced environment

Preferred Backgrounds Call center, banking, healthcare, or customer support environments

Experience handling high-volume interactions

If your background aligns with this role, please submit your application. Questions about qualifications may be directed to Jessika at
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